Ask the experts

Posted on 08 Aug 2007 at 4:38pm
By Arnold Wayne Jones Staff Writer

Three car sales professionals “‘fess up about what they drive, what they like and the oddest requests from customers



David Snyder, above, stands beside an Audi TT.

Who knows more about cars than those who deal with them on a daily basis? So we asked several salespeople around town to weigh in with their thoughts on the best, the oddest and the personal. Here’s what they had to say.

David Snyder, University Park Audi

What’s the favorite option offered on one of the cars you sell?
It’s hard to pick any, but I have two: The Quattro all-wheel drive system and the Bluetooth capability.

What kind of car do you personally drive?
My partner and I have a 2001 Jeep Cherokee Sport and a 1990 Toyota Corolla (with only 47,000 miles). We have had both cars for a few years now and what we like best about them is that we have no car payments. I see payments in our near future, though.

What’s the strangest request you’ve ever had from a customer?
Someone called in on a used car we had on the lot and wanted to know what kind of gas the former owner had used in the car.

Do you have a favorite car on the lot?
I don’t. Each one of the cars we offer has features I think are really great, which makes it easy to get excited about all the cars.

David Thomas, Suburu of Dallas

Of all the cars you sell, which one floats your boat the most?
I really like our new “’08 Tribeca because everyone thinks it’s a Lexus (it has the same style) but it costs much less. I always like “cache” for less! It also has a nice feature: “Puddle lights,” which offer perimeter ground illumination; it’s pretty cool-looking at night and a nice safety feature as well.

What car sits in your driveway at home, and what do you like about it?
I drive an Outback because I commute 50 miles and day and I need the great gas mileage. And my Rottweiler fits in it!

What’s the funniest thing that ever happened to you when doing a sale?
A customer brought his girlfriend in to look at cars one day. He then came back a week later and bought the exact same car for his wife who, like his girlfriend, was an attractive blonde. Well, I got their names mixed up and he was busted oops!



Ava Skipworth shows off a Saturn Sky.

Ava Skipworth, Saturn of Mesquite

Which of the cars you sell is your personal favorite?
I love to sell the Aura because it offers the kind of luxury usually found in more expensive automobiles. Customers love the car and I enjoy their enthusiasm around the product.

What kind of car do you drive?
I usually drive demos because I like to have the opportunity to test many vehicles. My favorite by far is Saturn Sky Red Line edition! The Sky is sexy, but with an edge.

What’s the oddest request ever made by a customer?
I had one customer buy a car for their nanny, who requested bulletproof glass.

What feature on one of your cars has the most value to you?
Embarrassing as it may be to admit, OnStar has unlocked my keys from my car more than once, and has helped me find my way around with directions.

What’s the most outrageous thing you’ve ever done in a car?
That would be too revealing even for your readers!

This article appeared in the Dallas Voice print edition August 10, 2007

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