The policy change was explained in a letter to the woman after she sent a complaint about her recent experience at the hospital. The hospital responded with a letter stating they were adding a trans policy, but wouldn’t discuss it with Instant Tea.
RCD then sent Green Oaks a letter requesting a meeting about its LGBT policies. In the letter, RCD mentions the Joint Commission, which accredits Green Oaks, and how the commission “recently added LGBT benchmarks to its future accreditations as of this past July.”
Rafael McDonnell, RCD’s communications and advocacy manager, said hospital officials called them last week to schedule a meeting for this past Monday. He said the hospital is working on a transgender policy and RCD officials suggested a change in the language for intersex individuals in the draft they reviewed. He also said they encouraged the hospital to include trans protections in its employment nondiscrimination policy, which currently covers only sexual orientation.
McDonnell said the policy has to be reviewed by a few committees and would most likely be implemented in a few weeks.
“They’re carrying out in policy what they have been doing in practice,” he said.
Cox, RCD’s CEO, said the policy and language were complete and comprehensive and she looked forward to working with the hospital in the future.
“We will play a role with connecting some of our people in the trans community with them to work on health issues,” she said.
Alexis Johnson, executive director of risk management for Green Oaks, refused to comment on any LGBT policy previously. After the meeting, she emailed a statement confirming the hospital is working on policies.
“We had a good meeting with the Resource Center and they were impressed with our policy,” she wrote. “We feel good about our policies and the patient care we provide and have no further comment.”
Read RCD’s letter below.